Rupendra Chauhan

Senior Vice President – UK Operations

Roger Smith has a total experience of 19 years, with 4 years in BPO, and 15 years in the recruitment industry. He is a Subject Matter Expert (SME) for the Healthcare sector, managing the UK and other European countries, and is taking care of non-healthcare sectors as well, including IT, Engineering, and Architects. He has successfully managed the top two companies across the UK in the healthcare space, with the prime objective of operational excellence and risk mitigation by process improvement. He has also headed the Healthcare academy team that remarkably transformed the regular source of healthcare-trained candidates for clients. Instrumental in key account management process implementation to service delivery, he has managed the largest back office and end-to-end recruitment for a strategic client, right from sourcing to the time candidates receive payment in their accounts. A firm believer in team engagement and team building, he has ensured working together with clients, understanding their requirements, and providing an unprecedented experience.